Frequently Asked Questions
Everything you need to know about shopping with Plain Jane.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to start your process.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What materials do you use for your clothing?
At Plain Jane, we prioritize comfort and durability. Most of our pieces are crafted from 100% organic cotton, sustainable linen, or premium jersey blends.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery estimates are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.